We pride ourselves on ensuring your goods are dispatched as quickly and efficiently as possible using our state of the art procurement system.

Before your order is dispatched we perform the following 3 steps.

STEP 1: Are the items still in stock? We update our stock levels throughout the day for both items in our warehouse and items held at our approved distribution partners.

In the event that your goods have gone out of stock at the time of ordering we will notify you immediately to see how you wish to proceed.

STEP 2: Does the payment card pass all the required security features? We use sophisticated fraud prevention software to check the validity of the payment card and delivery address and purchase behavior.

Occasionally we may request further information, either as part of the automated spot checking procedure or to confirm additional information.

STEP 3: Dispatch the order. Once your order has passed these two checks the order is approved and set for dispatch.

If you believe your goods are late - then please click the button below and fill out the contact form. Once submitted this will go to our Purchasing team who will email you back once they have traced your goods.

Click here to trace your order